{"id":30766,"date":"2025-04-29T08:16:36","date_gmt":"2025-04-29T07:16:36","guid":{"rendered":"https:\/\/www.hit-booker.com\/?page_id=30766"},"modified":"2025-05-05T15:14:57","modified_gmt":"2025-05-05T14:14:57","slug":"terms-of-sale","status":"publish","type":"page","link":"https:\/\/www.hit-booker.com\/travel-guide\/terms-of-sale","title":{"rendered":"Terms of sale"},"content":{"rendered":"<h2 class=\"\" data-start=\"86\" data-end=\"120\"><strong data-start=\"89\" data-end=\"120\">TERMS AND CONDITIONS OF USE<\/strong><\/h2>\n<p class=\"\" data-start=\"122\" data-end=\"337\">These Terms and Conditions govern the process of ordering, payment, delivery, and complaints related to the products and services offered on the website <a class=\"\" href=\"https:\/\/www.hit-booker.com\" target=\"_new\" rel=\"noopener\" data-start=\"275\" data-end=\"323\">www.hit-booker.com<\/a>, operated by:<\/p>\n<p class=\"\" data-start=\"339\" data-end=\"773\"><strong data-start=\"339\" data-end=\"380\">HIT Property Management d.o.o. Mostar<\/strong><br data-start=\"380\" data-end=\"383\" \/><br \/>\nRegistered Office: Ul. Kralja Zvonimira 3, 88000 Mostar, Bosnia and Herzegovina<br data-start=\"462\" data-end=\"465\" \/><br \/>\nCompany Registration Number (MBS): 58-01-0027-18<br data-start=\"513\" data-end=\"516\" \/><br \/>\nTax ID Number (JIB): 4227950740000<br data-start=\"550\" data-end=\"553\" \/><br \/>\nPhone: +387 63 035 424 \/ +387 63 035 427<br data-start=\"593\" data-end=\"596\" \/><br \/>\nEmail: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"603\" data-end=\"680\">info@mostarpropertymanagement.com<\/a><br data-start=\"680\" data-end=\"683\" \/><br \/>\nInstagram: <a class=\"\" href=\"https:\/\/www.instagram.com\/mostarpropertymanagement\" target=\"_new\" rel=\"noopener\" data-start=\"694\" data-end=\"773\">@mostarpropertymanagement<\/a><\/p>\n<p class=\"\" data-start=\"775\" data-end=\"818\">Hereinafter referred to as: <strong data-start=\"803\" data-end=\"817\">the Seller<\/strong>.<\/p>\n<p class=\"\" data-start=\"820\" data-end=\"940\">The website may be used for personal purposes without usage fees, in accordance with the following terms and conditions.<\/p>\n<p class=\"\" data-start=\"942\" data-end=\"1191\">A Customer is any visitor to the website who completes an electronic order form, submits it to the Seller, and completes payment using one of the available payment methods\u2014credit\/debit card, online payment system, or cash on delivery (if available).<\/p>\n<hr class=\"\" data-start=\"1193\" data-end=\"1196\" \/>\n<h2 class=\"\" data-start=\"1198\" data-end=\"1225\"><strong data-start=\"1201\" data-end=\"1225\">ORDERING AND PAYMENT<\/strong><\/h2>\n<p class=\"\" data-start=\"1227\" data-end=\"1435\">Orders are placed electronically through the website. Upon receipt of the order, the Customer will receive a confirmation email containing information about the ordered products\/services and delivery details.<\/p>\n<p class=\"\" data-start=\"1437\" data-end=\"1471\">Available payment methods include:<\/p>\n<ul data-start=\"1473\" data-end=\"1621\">\n<li class=\"\" data-start=\"1473\" data-end=\"1533\">\n<p class=\"\" data-start=\"1475\" data-end=\"1533\">Credit and debit cards (Visa, MasterCard, Maestro, etc.)<\/p>\n<\/li>\n<li class=\"\" data-start=\"1534\" data-end=\"1570\">\n<p class=\"\" data-start=\"1536\" data-end=\"1570\">Cash on delivery (if applicable)<\/p>\n<\/li>\n<li class=\"\" data-start=\"1571\" data-end=\"1621\">\n<p class=\"\" data-start=\"1573\" data-end=\"1621\">Secure online payment systems (where integrated)<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"1623\" data-end=\"1753\">All transactions are processed via certified and secure payment platforms, ensuring the protection of personal and financial data.<\/p>\n<hr class=\"\" data-start=\"1755\" data-end=\"1758\" \/>\n<h2 class=\"\" data-start=\"1760\" data-end=\"1788\"><strong data-start=\"1763\" data-end=\"1788\">DELIVERY AND SERVICES<\/strong><\/h2>\n<p class=\"\" data-start=\"1790\" data-end=\"2002\">Depending on the type of product or service ordered, delivery may be carried out electronically (via email or user account) or physically, if applicable. Delivery details are provided during the ordering process.<\/p>\n<hr class=\"\" data-start=\"2004\" data-end=\"2007\" \/>\n<h2 class=\"\" data-start=\"2009\" data-end=\"2038\"><strong data-start=\"2012\" data-end=\"2038\">COMPLAINTS AND RETURNS<\/strong><\/h2>\n<p class=\"\" data-start=\"2040\" data-end=\"2378\">The Customer has the right to submit a complaint in accordance with applicable Consumer Protection Laws. Complaints can be submitted through the contact details listed above. The Seller will process the complaint as soon as possible and provide an appropriate resolution\u2014refund, replacement, or other\u2014depending on the nature of the issue.<\/p>\n<hr class=\"\" data-start=\"2380\" data-end=\"2383\" \/>\n<h2 class=\"\" data-start=\"2385\" data-end=\"2426\"><strong data-start=\"2388\" data-end=\"2426\">PRIVACY POLICY AND GDPR COMPLIANCE<\/strong><\/h2>\n<p class=\"\" data-start=\"2428\" data-end=\"3008\"><strong data-start=\"2428\" data-end=\"2469\">HIT Property Management d.o.o. Mostar<\/strong> is committed to protecting user privacy and managing personal data in accordance with applicable data protection laws, including the <strong data-start=\"2603\" data-end=\"2648\">General Data Protection Regulation (GDPR)<\/strong>. We only collect essential data necessary for fulfilling our obligations, inform users of how their data is used, and allow users to opt out of marketing communications. All personal data is stored securely, and access is granted only to employees who require it to perform their duties. All employees and partners are bound to uphold data privacy principles.<\/p>\n<hr class=\"\" data-start=\"3010\" data-end=\"3013\" \/>\n<h2 class=\"\" data-start=\"3015\" data-end=\"3040\"><strong data-start=\"3018\" data-end=\"3040\">GENERAL PROVISIONS<\/strong><\/h2>\n<p class=\"\" data-start=\"3042\" data-end=\"3375\"><strong data-start=\"3042\" data-end=\"3083\">HIT Property Management d.o.o. Mostar<\/strong> reserves the right to modify these Terms and Conditions at any time. Any changes will apply to the use of the website <a class=\"\" href=\"https:\/\/www.hit-booker.com\" target=\"_new\" rel=\"noopener\" data-start=\"3202\" data-end=\"3250\">www.hit-booker.com<\/a>. Customers are responsible for ensuring the accuracy and completeness of the information they provide when placing an order.<\/p>\n<p class=\"\" data-start=\"3377\" data-end=\"3652\">The services provided by this website do not include the costs incurred by the Customer for using computer equipment and internet access. <strong data-start=\"3515\" data-end=\"3556\">HIT Property Management d.o.o. Mostar<\/strong> is not liable for telephone, internet, or any other costs that may arise during website access.<\/p>\n<p class=\"\" data-start=\"3654\" data-end=\"4061\">While <strong data-start=\"3660\" data-end=\"3701\">HIT Property Management d.o.o. Mostar<\/strong> strives to offer the best possible service, we cannot guarantee that the services will fully meet your expectations or be completely error-free. Should an error occur, we kindly ask you to report it to our Contact Center or via email at <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3939\" data-end=\"4016\">hello@hit-booker.com\u00a0<\/a> so we can resolve it as quickly as possible.<\/p>\n<h2 data-start=\"234\" data-end=\"263\">\u00a0<\/h2>\n<h2 class=\"\" data-start=\"234\" data-end=\"263\"><strong data-start=\"237\" data-end=\"263\">OP\u0106I UVJETI KORI\u0160TENJA<\/strong><\/h2>\n<p class=\"\" data-start=\"265\" data-end=\"469\">Ovi uvjeti reguliraju postupak naru\u010divanja, pla\u0107anja, isporuke te reklamacija proizvoda i usluga koji su ponu\u0111eni na internetskoj stranici <a class=\"\" href=\"https:\/\/www.hit-booker.com\" target=\"_new\" rel=\"noopener\" data-start=\"404\" data-end=\"452\">www.hit-booker.com<\/a>, kojom upravlja:<\/p>\n<p class=\"\" data-start=\"471\" data-end=\"910\"><strong data-start=\"471\" data-end=\"512\">HIT Property Management d.o.o. Mostar<\/strong><br data-start=\"512\" data-end=\"515\" \/><br \/>\nSjedi\u0161te: Ul. Kralja Zvonimira 3, 88000 Mostar, Bosna i Hercegovina<br data-start=\"582\" data-end=\"585\" \/><br \/>\nMati\u010dni broj subjekta (MBS): 58-01-0027-18<br data-start=\"627\" data-end=\"630\" \/><br \/>\nJedinstveni identifikacijski broj (JIB): 4227950740000<br data-start=\"684\" data-end=\"687\" \/><br \/>\nTelefon: +387 63 035 424 \/ +387 63 035 427<br data-start=\"729\" data-end=\"732\" \/><br \/>\nE-mail: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"740\" data-end=\"817\">hello@hit-booker.com<\/a><\/p>\n<p class=\"\" data-start=\"912\" data-end=\"947\">U daljnjem tekstu: <strong data-start=\"931\" data-end=\"946\">Prodavatelj<\/strong>.<\/p>\n<p class=\"\" data-start=\"949\" data-end=\"1086\">Internetske stranice mogu se koristiti za va\u0161u osobnu upotrebu bez naknada za kori\u0161tenje, u skladu s ni\u017ee navedenim uvjetima i pravilima.<\/p>\n<p class=\"\" data-start=\"1088\" data-end=\"1306\">Kupac je svaki posjetitelj internetske stranice koji ispuni elektroni\u010dku narud\u017ebu, po\u0161alje je prodavatelju te izvr\u0161i pla\u0107anje putem kreditnih\/debitnih kartica, online sustava za pla\u0107anje ili pouze\u0107em (ako je dostupno).<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Currency Conversion Statement<\/strong><br \/>\nIf prices on the point-of-sale website are displayed in a foreign currency (e.g., EUR, USD, etc.):<br \/>\nAll payments will be processed in Bosnian Convertible Marks (BAM).<br \/>\nThe final amount charged to your credit card will be converted from the displayed foreign currency (e.g., EUR) into BAM, based on the current exchange rate of the local Central Bank of Bosnia and Herzegovina.<br \/>\nWhen your credit card is charged, the amount will be converted into your local currency by your credit card provider, according to their applicable exchange rates.<br \/>\nPlease note that due to currency conversion differences, there may be a slight variation between the price displayed on the website and the amount charged to your account.<\/p>\n<p>If prices are displayed only in Bosnian Convertible Marks (BAM), but for the information of international customers:<br \/>\nAll payments will be processed in Bosnian Convertible Marks (BAM).<br \/>\nThe amount charged to your credit card will be converted into your local currency by your credit card provider, in accordance with their exchange rate at the time of the transaction.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<hr class=\"\" data-start=\"1308\" data-end=\"1311\" \/>\n<h2 class=\"\" data-start=\"1313\" data-end=\"1342\"><strong data-start=\"1316\" data-end=\"1342\">NARU\u010cIVANJE I PLA\u0106ANJE<\/strong><\/h2>\n<p class=\"\" data-start=\"1344\" data-end=\"1532\">Narud\u017ebe se izvr\u0161avaju elektroni\u010dki putem web stranice. Nakon zaprimanja narud\u017ebe, kupac dobiva potvrdu putem e-po\u0161te s informacijama o naru\u010denim proizvodima\/uslugama i detaljima isporuke.<\/p>\n<p class=\"\" data-start=\"1534\" data-end=\"1569\">Dostupni na\u010dini pla\u0107anja uklju\u010duju:<\/p>\n<ul data-start=\"1571\" data-end=\"1719\">\n<li class=\"\" data-start=\"1571\" data-end=\"1632\">\n<p class=\"\" data-start=\"1573\" data-end=\"1632\">Kreditne i debitne kartice (Visa, MasterCard, Maestro itd.)<\/p>\n<\/li>\n<li class=\"\" data-start=\"1633\" data-end=\"1664\">\n<p class=\"\" data-start=\"1635\" data-end=\"1664\">Pouze\u0107em (ako je primjenjivo)<\/p>\n<\/li>\n<li class=\"\" data-start=\"1665\" data-end=\"1719\">\n<p class=\"\" data-start=\"1667\" data-end=\"1719\">Sigurne online usluge pla\u0107anja (kada su integrirane)<\/p>\n<\/li>\n<\/ul>\n<p class=\"\" data-start=\"1721\" data-end=\"1856\">Sve transakcije se obra\u0111uju putem certificiranih i sigurnih platnih sustava, \u010dime se osigurava za\u0161tita osobnih i financijskih podataka.<\/p>\n<hr class=\"\" data-start=\"1858\" data-end=\"1861\" \/>\n<h2 class=\"\" data-start=\"1863\" data-end=\"1887\"><strong data-start=\"1866\" data-end=\"1887\">ISPORUKA I USLUGE<\/strong><\/h2>\n<p class=\"\" data-start=\"1889\" data-end=\"2103\">Ovisno o vrsti naru\u010denog proizvoda ili usluge, isporuka se mo\u017ee izvr\u0161iti elektroni\u010dki (putem e-po\u0161te ili korisni\u010dkog ra\u010duna) ili fizi\u010dki, ako je primjenjivo. Detalji isporuke prikazuju se tijekom postupka narud\u017ebe.<\/p>\n<hr class=\"\" data-start=\"2105\" data-end=\"2108\" \/>\n<h2 class=\"\" data-start=\"2110\" data-end=\"2138\"><strong data-start=\"2113\" data-end=\"2138\">REKLAMACIJE I POVRATI<\/strong><\/h2>\n<p class=\"\" data-start=\"2140\" data-end=\"2443\">Kupac ima pravo na reklamaciju u skladu s va\u017ee\u0107im Zakonom o za\u0161titi potro\u0161a\u010da. Reklamacije se mogu podnijeti putem gore navedenih kontakt podataka. Prodavatelj \u0107e obraditi reklamaciju u najkra\u0107em mogu\u0107em roku i ponuditi odgovaraju\u0107e rje\u0161enje \u2013 povrat novca, zamjenu ili drugo, ovisno o prirodi problema.<\/p>\n<hr class=\"\" data-start=\"2445\" data-end=\"2448\" \/>\n<h2 class=\"\" data-start=\"2450\" data-end=\"2501\"><strong data-start=\"2453\" data-end=\"2501\">IZJAVA O PRIVATNOSTI I USKLA\u0110ENOST S GDPR-om<\/strong><\/h2>\n<p class=\"\" data-start=\"2503\" data-end=\"3143\"><strong data-start=\"2503\" data-end=\"2544\">HIT Property Management d.o.o. Mostar<\/strong> obvezuje se \u0161tititi privatnost korisnika i postupati s osobnim podacima u skladu s va\u017ee\u0107im propisima o za\u0161titi podataka, uklju\u010duju\u0107i <strong data-start=\"2678\" data-end=\"2719\">Op\u0107u uredbu o za\u0161titi podataka (GDPR)<\/strong>. Prikupljamo samo osnovne i nu\u017ene podatke potrebne za ispunjenje na\u0161ih obveza, informiramo korisnike o na\u010dinu kori\u0161tenja podataka, i omogu\u0107ujemo izbor vezan uz njihovu upotrebu, uklju\u010duju\u0107i isklju\u010denje iz marketin\u0161kih kampanja. Svi podaci se \u010duvaju povjerljivo, a pristup im imaju isklju\u010divo zaposlenici kojima su ti podaci nu\u017eni za rad. Svi na\u0161i djelatnici i partneri odgovorni su za po\u0161tivanje na\u010dela za\u0161tite privatnosti.<\/p>\n<hr class=\"\" data-start=\"3145\" data-end=\"3148\" \/>\n<h2 class=\"\" data-start=\"3150\" data-end=\"3165\"><strong data-start=\"3153\" data-end=\"3165\">OP\u0106ENITO<\/strong><\/h2>\n<p class=\"\" data-start=\"3167\" data-end=\"3455\"><strong data-start=\"3167\" data-end=\"3208\">HIT Property Management d.o.o. Mostar<\/strong> zadr\u017eava pravo izmjene ovih uvjeta i pravila. Sve promjene bit \u0107e primjenjive na kori\u0161tenje internetske stranice <a class=\"\" href=\"https:\/\/www.hit-booker.com\" target=\"_new\" rel=\"noopener\" data-start=\"3322\" data-end=\"3370\">www.hit-booker.com<\/a>. Kupac snosi odgovornost za to\u010dnost i potpunost unesenih podataka prilikom narud\u017ebe.<\/p>\n<p class=\"\" data-start=\"3457\" data-end=\"3784\">Usluge koje pru\u017ea ova internetska stranica ne uklju\u010duju tro\u0161kove koje korisnik mo\u017ee imati zbog kori\u0161tenja ra\u010dunalne opreme i pristupa internetu. <strong data-start=\"3602\" data-end=\"3643\">HIT Property Management d.o.o. Mostar<\/strong> nije odgovoran za tro\u0161kove telefonskih poziva, internet prometa niti bilo kakve druge tro\u0161kove koji mogu nastati prilikom pristupa stranici.<\/p>\n<p class=\"\" data-start=\"3786\" data-end=\"4147\">Iako nastojimo pru\u017eiti najbolju mogu\u0107u ponudu i dostupnost usluga, <strong data-start=\"3853\" data-end=\"3894\">HIT Property Management d.o.o. Mostar<\/strong> ne mo\u017ee garantirati da \u0107e sve usluge odgovarati individualnim potrebama korisnika, niti da \u0107e usluga biti bez pogre\u0161aka. U slu\u010daju pogre\u0161aka, molimo da nas kontaktirate putem gore navedenog e-maila ili telefona kako bismo ih otklonili u najkra\u0107em roku.<\/p>\n<p data-start=\"3786\" data-end=\"4147\">\u00a0<\/p>\n<p><strong>Izjava o konverziji valute<\/strong><br \/>\nAko su na stranicama prodajnog mjesta cijene izra\u017eene u stranoj valuti (npr. EUR, USD, itd.):<br \/>\nSva pla\u0107anja \u0107e biti izvr\u0161ena u Bosanskim Konvertibilnim Markama (BAM).<br \/>\nKona\u010dni iznos koji \u0107e biti tere\u0107en na va\u0161oj kreditnoj kartici bit \u0107e prera\u010dunat iz prikazane strane valute (npr. EUR) u BAM, prema trenutnom te\u010daju Centralne banke Bosne i Hercegovine.<br \/>\nKada bude izvr\u0161eno naplata na va\u0161oj kreditnoj kartici, iznos \u0107e biti prera\u010dunat u va\u0161u lokalnu valutu prema te\u010daju koji primjenjuju udruge kreditnih kartica.<br \/>\nImajte na umu da zbog razlike u te\u010daju mo\u017ee do\u0107i do manjeg odstupanja od cijene prikazane na na\u0161oj web stranici u odnosu na iznos koji \u0107e biti napla\u0107en na va\u0161oj kartici.<\/p>\n<p>Ako su na stranicama prodajnog mjesta cijene izra\u017eene samo u Bosanskim Konvertibilnim Markama (BAM), ali za potrebe inozemnih kupaca:<br \/>\nSva pla\u0107anja \u0107e biti izvr\u0161ena u Bosanskim Konvertibilnim Markama (BAM).<br \/>\nIznos koji \u0107e biti tere\u0107en na va\u0161oj kreditnoj kartici bit \u0107e prera\u010dunat u va\u0161u lokalnu valutu prema te\u010daju koji primjenjuju udruge kreditnih kartica u trenutku transakcije.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TERMS AND CONDITIONS OF USE These Terms and Conditions govern the process of ordering, payment, delivery, and complaints related to the products and services offered on the website www.hit-booker.com, operated by: HIT Property Management d.o.o. Mostar Registered Office: Ul. Kralja Zvonimira 3, 88000 Mostar, Bosnia and Herzegovina Company Registration Number (MBS): 58-01-0027-18 Tax ID Number [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"class_list":["post-30766","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.hit-booker.com\/travel-guide\/wp-json\/wp\/v2\/pages\/30766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hit-booker.com\/travel-guide\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hit-booker.com\/travel-guide\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hit-booker.com\/travel-guide\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hit-booker.com\/travel-guide\/wp-json\/wp\/v2\/comments?post=30766"}],"version-history":[{"count":5,"href":"https:\/\/www.hit-booker.com\/travel-guide\/wp-json\/wp\/v2\/pages\/30766\/revisions"}],"predecessor-version":[{"id":30785,"href":"https:\/\/www.hit-booker.com\/travel-guide\/wp-json\/wp\/v2\/pages\/30766\/revisions\/30785"}],"wp:attachment":[{"href":"https:\/\/www.hit-booker.com\/travel-guide\/wp-json\/wp\/v2\/media?parent=30766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}